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MUHA Web Privacy Statement

The Medical University Hospital Authority (MUHA) is committed to insuring the privacy and safety of our visitors. Our Web site, www.muschealth.org, contains many forms through which users may request information or supply feedback directly to the Hospital Authority. In some cases, telephone numbers, return addresses or email addresses are required so that we may supply you with the requested information. In certain cases, correct names and addresses maybe required in order to process credit card payments to the Medical Center.

MUHA may also track where you go or what you read in our Web site so that we can supply you with effective follow up information, but only if you have given us explicit permission to do so by completing one of our information request forms that asks you if we may do so.  After completing and information request form, we may contact you if appropriate in an attempt to provide you with the information you requested. MUHA in most cases does not provide any information supplied on Web forms to any outside organization for any reason (other than where we may be required to by law, or as necessary to process credit card information). In certain cases information collected may be shared with vendors or suppliers associated with MUHA. The Medical University of South Carolina contracts with a third-party service provider to support online donations and gift giving. This third-party service operates under a business associates agreement with MUSC and presents information to web users in the MUSC brand. The web addresses identified by the URLs netcommunity.musc.edu, givenow.musckids.org, or connect2.musc.edu, are hosted by our third-party service provider. Information collected through this system is subject to the same disclaimers and conditions of use as any other MUSC website. In other cases forms collecting such information are clearly marked to indicate that such information is being shared with trusted parties other than MUSC, MUHA, UMA or their affiliates.

MUHA also routinely performs web site traffic analyses through which we track statistics such as which pages are visited in what order, where users come from, and how long users spend on our site. Such information is used primarily for site improvement and in an attempt to deliver better information to the end user.

Please note that all forms which collect personal information are encrypted to protect your privacy. Once the information is sent to our site, it is kept in a secure database where it is only available to authorized MUHA personnel.

While we sometimes ask for credit card numbers, and either pass them on to a credit card processing service or process them manually, we do not store credit card information online.

Privacy Practices and Your Protected Health Care Information (PHI)

MUSC Organized Health Care Arrangement (OHCA)

This notice describes how information about you may be used and disclosed and how you can get access to this information.


English OHCA

Spanish OHCA

Privacy Office

If you have any questions about this Notice or any complaints about our privacy practices please call the Privacy Hotline 800-296-0269, or contact in writing: HIPAA Privacy Officer / 169 Ashley Avenue / Post Office Box 250332 / Charleston SC 29425. You also may send a written complaint to the Secretary of the Department of Health and Human Services. The address will be provided at your request.

If you have any questions about our privacy policy or our use of information gathered through our Web site, please contact our Webmaster.

See our Disclaimer for additional information concerning the collection of online information.